EC BENTO - Privacy Policy
1. Introduction
This policy explains how we, EC BENTO COMPANY LIMITED (
hereinafter referred to as “EC BENTO”), use the personal
information which you provide to us when using our service, including but
not limited to our website and mobile applications (jointly referred as
“Website”). Please read this Privacy Policy and understand it before using
our services. By visiting and/or ordering services on this Website, you
agree and, where required, consent to the collection, use and transfer of
your information as set out in this policy.
2. What information do we collect about you?
We collect personal information from you when you order goods or services
from us or use our Website. We also collect information when you complete
any customer survey. Website usage information may also be collected using
cookies (as defined below). EC BENTO will collect
information that personally identifies you and/or your location, where
required (this may include your name, email address, home address,
telephone number, geolocation, etc.), but only when you voluntarily give it
to us. We collect this information exclusively to carry out the functions
offered on the Website and to provide you with offers and information about EC BENTO and other services we think you may be interested
in. We might collect this personal information through: online food
ordering; entry into competitions; subscribing to our newsletter; creating
a user account; sending 'contact us' messages or other correspondence
through the Website; or through advertising, research and direct marketing.
We do not collect sensitive information about you.
3. Cookies
Some of the information collected will not personally identify you but will
instead track your use of the Website so that we can better understand how
the Website is used by customers and in turn enhance and improve your
experience in ordering food. We may obtain this information by use of
cookies. Cookies are a small data file transferred to your device that
recognizes and identifies your device and allows your device to 'remember'
information from the Website for future use. Cookies do not contain any
information that personally identifies you and we do not use cookies in
order to obtain such information - your personal information can only be
obtained by EC BENTO if you actively provide it to us. We may collect
technical information from your mobile device or your use of our services
through a mobile device, for example, location data and certain
characteristics of, and performance data about your device,
carrier/operating system including device and connection type, IP address,
mobile payment methods, interaction with other retail technology such as
use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the
web browser should allow you to refuse cookies if you wish by changing the
settings. To find out more about cookies, including how to see what cookies
have been set and how to manage and delete them, visit www.allaboutcookies.org.
4. Storage and security of your personal information
EC BENTO
will use all reasonable endeavors to maintain the security of your personal
information and to protect your personal information from misuse,
interference and loss and against unauthorized access, modification or
disclosure. EC BENTO will destroy any personal information
it holds about you which it no longer requires under the terms of this
Privacy Policy. Where you have chosen a password to access certain services
of the Website, you are responsible for keeping your password confidential.
We recommend not sharing your password with anyone. Due to the nature of
the internet, EC BENTO does not provide any guarantee or warranty regarding
the security of your personal information during transmission to us or
storage by us and you acknowledge that you disclose your personal
information to us at your own risk. Please contact us immediately if you
become aware or have reason to believe there has been any unauthorized use
of your personal information in connection with the Website.
5. How will we use the information we collect from you?
You consent to EC BENTO collecting and using your personal
information for processing and delivering the order/s placed on the Website
and any other service provided through the Website. In particular, you
expressly consent that EC BENTO may disclose your personal
information, including your name, email address, physical address and
telephone number to riders delivering your order, either employed by EC
BENTO or by third parties providing delivery services to EC BENTO. You
consent to EC BENTO using your personal information for advertising and
direct marketing purposes in order to inform you about the Website and the
goods and services it provides, or other matters that it believes will be
of interest to you. EC BENTO may disclose your personal
information, and you consent to the disclosure of your personal
information, to:
· other entities within the EC BENTO group of companies; and
· third parties engaged by EC BENTO or other members of the EC BENTO group to perform functions or provide products and services on our behalf such as processing payments, mail outs, debt collection, research, statistical information, marketing and direct or indirect advertising.
If you would like to unsubscribe from receiving direct marketing communications from EC BENTO or do not want us to share your personal information with other parties, please e-mail us at [email protected] or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list. We will use reasonable endeavors to comply with your request within a reasonable period after receiving your request. Please note that the withdrawal of any authorizations for processing of your personal information by third parties may result in us not being able to provide you with any services. EC BENTO reserves the right to disclose your personal information if it is required or authorized to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of EC BENTO or any third party, or to avoid injury to any person. If the EC BENTO business is sold or merges with another entity, then some or all of your personal information may be passed to a third party.
6. Access to your information
EC BENTO
will use all reasonable endeavors to keep personal information it holds
accurate, complete, up-to-date, relevant and not misleading. Please contact
us if you would like to access the personal information EC BENTO holds
about you. We will use reasonable endeavors to provide a complete list of
your personal information within a reasonable period of receipt of your
request. Please email us if you would like to receive a copy of this
information – [email protected]. EC BENTO reserves the
right to charge a nominal fee for the processing of this request in
accordance with local legislation. You may contact us to correct any of
your personal information that is inaccurate, incomplete or out-of-date, or
to request that your personal information be deleted. We will use
reasonable endeavors to correct or delete your personal information as
requested within a reasonable period of receipt of your request. Deletion
of your account with EC BENTO will not automatically
delete the personal information held about you. If you would like EC BENTO to delete all personal information together with
the deletion of your account, please follow the steps mentioned-above.
Please note that the deletion of your personal information from our
database will result in us not being able to provide you with any services.
If applicable, any legal requirement on us to maintain certain records of
your personal information shall prevail over any of your requests. We may
require you to prove your identity before providing you with copies of your
personal information.
7. Changes to our Privacy Policy
EC BENTO
reserves the right to alter all or any part of this Privacy Policy. Any
changes thereto will be notified via the Website and, where appropriate,
through
e-mail notification.
8. Other Websites
Our Website may have links to other websites. This privacy policy only
applies to the Website. You should therefore read the privacy policies of
the other websites when you are using those sites.
9. Contact
All comments, queries and requests relating to our use of your information
are welcomed and should be addressed to: [email protected]
Security Policy (SSL)
About Payment Security PayDollar is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.;